FQA

FACT Q&A with A’s Creative Treasure!

You asked, we answered! 💬 Here are some of the most common questions from our amazing customers (ahem, Adaline 😉) about our handcrafted wooden treasures.

🛠️ Q: Are all your pieces really handmade?
✔️ A: You bet! Every single one is hand-cut, hand-painted, and made with love—no mass production here!

🌱 Q: Do you use eco-friendly materials?
✔️ A: Yes! We use Baltic birch and other sustainably sourced materials to craft keepsakes that are as kind to the planet as they are beautiful.

🎁 Q: Can I personalize my order?
✔️ A: Absolutely! Many of our pieces can be engraved with names, dates, or special messages—because gifts should feel as unique as the people receiving them.

🎨 Q: Will my order look exactly like the pictures?
✔️ A: Each piece is one-of-a-kind due to the hand-painting process. So while your item will look similar, it will have its own unique charm and character—just like a true handcrafted treasure!

📦 Q: How long does shipping take?
✔️ A: Since each piece is made to order, we typically ship within [insert your timeframe]. Need a rush order? Send us a message, and we’ll do our best to help!

Got more questions? Drop them in the comments! We love sharing the heart and craft behind what we do. ❤️

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